Shipping Policy

 

This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from North Chic Shop. By placing an order on our website, you agree to be bound by the terms of this Shipping Policy.

Processing Time

We aim to process and ship orders within [number] business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Methods and Costs

We offer the following shipping methods:

Standard Shipping: Estimated delivery time is 5 to 9 business days. Shipping fees are calculated based on the weight and destination of your order.

Please note that shipping fees are non-refundable.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order using the provided tracking number on our website or the website of the shipping carrier.

Delivery Time

Delivery times may vary depending on the shipping method selected and the destination of your order. While we make every effort to ensure timely delivery, we cannot guarantee delivery times and are not responsible for any delays caused by shipping carriers or customs authorities.

Incomplete or Incorrect Address

It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. We are not responsible for orders that are delayed, lost, or returned due to incomplete or incorrect shipping addresses provided by the customer.

Lost or Damaged Packages

In the event that your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and provide a resolution, which may include a refund or replacement of the affected items.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@northchicshop.com.